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Quality

A promise, not a process.

Every GR1T motorcycle is backed by rigorous standards, sustainable choices and dedicated service, so you can ride with confidence today and tomorrow.

Homologation

GR1T motorcycles will be homologated and certified for use in the European Union by our manufacturing plant. Homologation is the process whereby our manufacturing operations and production models are certified for use on European roads. It is covered by the EU Whole Vehicle Type Approval (WVTA) Regulation (EU) 168/2013. On our current schedule, our models will be homologated and authorised for EU roads and highways by late 2026.

Quality standards

All our parts, whether from third-party suppliers or made by us, are certified to CE Mark. If you discover a technical defect or want to report a quality issue, contact our customer service.

We are going through certification to the following standards in 2026 and early 2027:

  • ISO 9001Quality management systems
  • ISO 14001Environmental management systems
  • IATF 16949Automotive quality systems
  • ISO 26262Road vehicles functional safety
  • ISO/SAE 21434Cybersecurity for vehicles
  • ISO/IEC 27001Information security management

Customer service

We aim for excellent quality in design, manufacture and service. If you have a quality complaint or issue, you can:

  1. Submit a support ticket online as a customer
  2. Submit a complaint online
  3. Speak to our live customer service centre
  4. Contact the distributor who sold you your GR1T, if relevant

You can also reach us on social media if you prefer.

Battery replacement

GR1T batteries are made by a third-party vendor. If a battery falls below 80% maximum charge in the first 6 years from purchase, GR1T replaces it at no cost to the owner. You return the existing batteries to GR1T for recycling, or repair and re-use.

This warranty does not apply if the battery has been subject to improper installation, physical damage, misuse or abuse, non-approved parts or repairs, lack of routine maintenance, storage outside specified conditions, or transfer to another vehicle. Full terms are on the warranty page.

Logistics and delivery

A small number of motorcycles will be available from our distributors, but the real excitement comes from ordering and configuring your own. Once built and tested, you get a notification to confirm your delivery address. We deliver:

  • To you directly
  • To a GR1T store
  • To the distributor you bought from

Delivery runs through reputable couriers, and you can track every stage.

GR1T G1 electric motorcycle

Reserve your place among the first owners.

€100, fully refundable. While places last, new reservations join the Founder's Circle and save €1,000 when they buy. First deliveries planned for 2028.

Not ready to reserve?

Ride a G1 before anyone else.

Leave your email, country and city. You get the first test-ride invitation near you, and a heads-up before the last Founder's Circle places go. One email when there is news, nothing else.